Everything You Need to Know about Taobao Rating System - Selecting The Perfect Taobao Seller
Talking about a dropshipper’s paradise and not mentioning Taobao with it does not make sense. So what exactly is Taobao? It is the perfect platform for sellers with a wide and fantastic range of products in-store.
You can find almost anything and everything on Taobao, starting from eccentric fashion goods, chic accessories to adorable toys and high-end gadgets.
But here's the catch...
Because Taobao is quickly becoming one of the busiest marketplaces in the world, finding the right Taobao seller can be a lot more challenging than you think.
That is where the Taobao rating system steps in.
What Is The Taobao Store Rating System?
The Taobao rating system is a way to find trustworthy sellers dealing with high-quality products. In this article, we will show you how it works and the consequences of choosing the right one.
In Taobao, there is a certain way of analyzing the popularity and reputation of a store which further depends on the rating system. If a particular store has just “one heart,” this means that they are new and need more feedback. Similarly, if a store has a “five crown rating,” that means a lot of people are satisfied with the seller's service and the quality of products that they are offering.
Taobao's rating system gives buyers the chance to rate sellers on every transaction they make. Each point can be either positive or negative, depending on the customer’s personal experience.
If the customer gives one point, it adds up to the total ratings of the store and increases it by 1. Similarly, if the customer gives a negative point to the seller, 1 point from the total ratings subtracts. And if the customer gives no points, nothing happens to the overall score.
The Taobao rating system is displayed by showing symbols of heart, diamond, silver crown, and golden crown. One heart is the lowest, 5 golden crowns are the highest possible ratings to have.
What Is Taobao’s Customer Rating System?
This rating system, in addition to the store rating system, also known as DSR dynamic rating (detailed seller ratings), is designed so that after a successful Taobao transaction, buyers can score sellers on these topics:
• Product Description ( 描 述 ) [A]
• Service ( 服 务 ) [B]
• Logistics service ( 物 流 ) [C]
The “red arrow” on a store symbolizes “distinction,” meaning that the particular store has higher ratings than other nearby stores.
When you see a “green arrow,” it means that the store has fewer ratings than others in its niche.
The “equal symbol” indicates that almost all the stores in that particular niche have a nearly identical rating.
For the sake of a successful dropshipping business, you need to take care of them.
For each of the categories, a rating can range from 0 to 5. A 4.8 or above should be considered reliable.
What is the Taobao Gold Medal?
In your search for the right supplier, you need to look for a Gold Medallist Taobao seller. The gold medal is an indication of the reliability of his products and services at competitive prices and flash delivery times.
If the seller tries to copy someone else or steals the intellectual property of another seller, he will lose the gold medal from his store.
The gold medal icon in the top banner of the merchant profile can be a reliable indication of the reliability of the Store. This icon aggregates metrics to show recent changes in behavior and is one way to help you choose which Taobao seller is right for your dropshipping business.
Stores with an extended gold medal history will have an orange label displaying the length of time, adding to one's trust.
In addition, the seller must meet a variety of consumer protection requirements and maintain an acceptable score on Taobao's general rules.
How to Find the Best Taobao and Tmall Sellers Using Dropast?
Dropast is a seller filtering tool that you can use to search for the best Taobao stores and Tmall sellers effortlessly.
The faster you find the right seller, the quicker you can enter the market with your products increasing the revenue potential for your dropshipping business.
So what are you waiting for? Give your business an edge with this efficient and revolutionary tool today!